Privacy Policy

Who we are

ElderPath Senior Placement is a senior living placement and referral service based in Rancho Cucamonga, California. We help families compare senior living options throughout Southern California.

This policy explains what information we collect through this website and what we do with it. It applies to this website only.

Information you give us

When you contact us, whether by phone, through a form on this site, or by email, you choose what to share. Depending on what you tell us, that may include:

• Your name, phone number, and email address
• The city or area you are looking in, and the type of care you are considering
• An approximate monthly budget range and your preferred timeframe
• Details about your loved one and their situation that you choose to describe
• Your consent to receive SMS messages, where you have opted in to them

How we use it

We use the information you provide to respond to your inquiry, to understand your family's situation, and to help identify senior living options that may fit what you described. If you ask us to, we may also share relevant details with communities you have asked us to look into, so they can tell us about availability and answer your questions.

We do not sell your personal information. We do not use it for purposes unrelated to helping you with your inquiry.

How your information is handled

Form submissions from this site are delivered to ElderPath and stored by the platform that hosts this website, which also sends us an email notification for each submission. We keep the information you share for as long as it is useful for helping you, or as long as we are required to retain it.

We take reasonable steps to protect the information you send us. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.

Cookies and analytics

This website uses privacy-respecting analytics to understand which pages visitors find useful. These measurements are aggregate: they tell us how many people visited a page and roughly where they came from. That service does not use cookies and does not track you across other websites.

We also use Google Ads to measure whether our advertising is reaching people usefully. Google Ads does set cookies. Where the law requires your permission first, those cookies are not set until you agree, and you can refuse them or change your mind at any time using the cookie settings link in the footer.

Your browser may also store small pieces of data that are necessary for the site to function correctly. You can control or clear cookies through your browser settings.

For the full list of services, what each one does, and how to change your choice, see our Cookie Policy.

SMS messaging

ElderPath Senior Placement LLC (doing business as ElderPath Senior Placement) respects your privacy and is committed to protecting your personal information. This section explains how we collect and use information about you when you opt in to receive SMS messages from us.

Data we collect. When you opt in to receive SMS messages, we collect your name, your phone number, and your consent to send SMS messages.

How we use your data. We use this information to operate our business and to send you the SMS messages you have opted in to receive.

Data sharing. Customer data is not shared with third parties for promotional or marketing purposes. Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.

Messaging program terms and conditions

The messaging program consists of general customer care messaging to answer questions and provide support to customers. Messages are sent from (909) 562-1492.

You can cancel the SMS service at any time. Just text STOP to the phone number from which you received messages. After you send the SMS message STOP to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.

If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at Info@elderpath.net.

Carriers are not liable for delayed or undelivered messages.

As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency will vary based on communication needs. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.

If you have any questions regarding privacy, please read the privacy policy details contained in the rest of this page or contact us at Info@elderpath.net.

Your choices

You can ask us what information we hold about you, ask us to correct it, or ask us to delete it. You can also ask us to stop contacting you at any time.

To make any of those requests, call us at (909) 562-1492 or contact us through this website. We will respond as quickly as we reasonably can.

Children's privacy

This website is intended for adults seeking senior living guidance for themselves or a family member. We do not knowingly collect personal information from children.

Changes to this policy

If we change how we handle information, we will update this page and revise the date shown above. We encourage you to review this page if you would like to stay current.